WhatsApp Business App Officially Launched for Small Businesses

WhatsApp Business App Officially Launched for Small Businesses. World Most Popular instant messaging platform WhatsApp finally Launched a new Business Application. It’s Called WhatsApp Business, it’s a free Android application for all business users.

The application, which was available in beta for almost a month, is currently available in Indonesia-Italy-Mexico-Britain and the US. The app will roll out for other countries, and in India, in the coming weeks.

Top Features of Whatsapp Business App:

✸ Business Profiles ☛	Help customers with useful information such as a business description, email or store addresses, and website.
✸ Messaging Tools ☛	Save time with smart messaging tools — quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you’re busy.
✸ Messaging Statistics ☛	Review simple metrics like the number of messages read to see what’s working.
✸ WhatsApp Web ☛	Mirror the app on your desktop & laptop.
✸ Account Type ☛	Some businesses will have confirmed/verified accounts.

The WhatsApp Business app is aimed at making it easier to for small companies to connect with their customers, and more convenient for the 1.3 billion WhatsApp users to chat with businesses that matter to them. The app will help customers with useful information such as a business description, email or store addresses, and website.

The Facebook-owned app said in a statement “People all around the world use WhatsApp to connect with small businesses they care about from online clothing companies in India to auto parts stores in Brazil”.

The app will help customers with useful information such as a business description, email or store addresses, and website.

It will also save time with smart messaging tools – quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you’re busy.

The statement claimed WhatsApp helps over 80 percent of small businesses in India and Brazil communicate with customers and grow their business, citing a Morning Consult study. WhatsApp also claimed that 84 percent of SMBs think that WhatsApp helps them communicate with customers, andA80 percent of SMBs think that WhatsApp helps them grow their business.

In India, 84 percent of SMBs think that WhatsApp helps them communicate with customers, and A80 percent of SMBs think that WhatsApp helps them grow their business.

Classics is a fashion eyewear company that tested WhatsApp Business first-hand to message customers quickly and build personal relationships with them.

The company co-founder Devesh Nichani said “WhatsApp Business helped us develop stronger relationships with our customers. We were able to respond faster to customers with features like away messages and quick replies and offer a better overall experience”.

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